Overview

Managing Product Delivery is the interface between the Project Manager and Team Managers (or, in a small project, Team Members). The Team Manager may be a 3rd party supplier and will not necessarily manage their projects using PRINCE2. However they should be aware of PRINCE2 terminology and delivery expectations (via the Work Package and perhaps in contracts). The basic sequence of events is:

• MP1 Accepting a Work Package - agree work with the Project Manager
• MP2 Executing a Work Package - get the work done
• MP3 Delivering a Work Package - hand the Work Package back to the Project Manager.

It is the responsibility of the Team Manager to make sure products are delivered by the Team Members. Team Managers must:

• Accept and check Work Packages
• Create and revise a Team Plan for the work
• Ensure that the work is done
• Ensure that there are regular assessments and that the product meets the defined quality criteria
• Obtain approval for the finished product.

Tips

• In small projects where the Project Manager is also the Team Manager Work Packages will be negotiated with and delivered by Team Members.
• Small projects may also treat these processes casually rather than arranging formalised meetings.

Notes

• Responsibility lies with the Team Manager
• Encompasses the following responsibilities of the Team Manager, these are to:
  • Ensure work is authorised and agreed
  • Accept and check Work Packages
  • Create a Team Plan
  • Ensure work progress and forecasts are assessed.
• Basic objectives:
  • Agree the Work Package with the Project Manager
  • Get the work done
  • Hand back the completed work.

Case studies and examples

Related links

• Search our forum for 'MP Managing Product Delivery'
• Take our MP - Managing Product Delivery - Quiz
• Project Manager
• Work Package.